Regaining the public’s trust is no mean feat. Organizations, governmental or otherwise, need to develop a better understanding of how modern digital information works and create policies to combat those using it for political, social, or financial gain.
They also need to champion more independent journalism and the use of real-time fact-checkers. Recently, platforms like Twitter and Facebook have taken baby steps to call out information that is inaccurate, misleading, or just plain false.
They have even gone as far as to ban the worst culprits like the former president and other politicians like Marjorie Taylor Greene and others who have perpetuated the false narrative that the 2020 election was stolen by the ‘radical left’ or that the coronavirus pandemic is either fake or being used by ‘elites’ to control or kill huge swathes of the population.